Introduction
Welcome to Franco de Vita Online Shop. The following terms and conditions guide the use of and commerce in our online shop. These terms and conditions may be adjusted from time to time. Please read before making an online purchase at Franco de Vita Online Shop.

 

1 – General
You can shop our product through our online shop. If you have any questions please contact our customer service for help at fdvshop@alegriacorp.com. All merchandise remains our property until payment is fulfilled. Franco de Vita Online Shop reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout is accepted.

 

2 – Shipping & Delivery
All shipments are sent by USPS or FedEx depending on where you reside. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, Tax, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. Franco de Vita Online Shop will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.

 

2.1. International taxes and duties
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and is not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

 

3 – Payment
We accept all major debit and credit cards from customers in every country via Stripe.

All information concerning your credit card is encrypted and secured.

4 – Returns and exchanges
You have the right to return a product and get a full refund or exchange the product, within 30 days from receiving the goods. If you change your mind about a product you have to contact our customer service within this time. We are unable to take back products that have been processed or used. There are no refunds for sale items. When returning or exchanging a product you pay for the shipping cost. Please send an email to fdvshop@alegriacorp.com.

4.1. Claims
If the product is defect, damaged or if the return is due to a mistake made by us, we will in this case bear or reimburse the delivery cost. Please report the reclamation to our customer service before returning the product. Please send an email to fdvshop@alegriacorp.com.

 

Security
All information concerning your credit card is encrypted and secured. Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured.

 

5.1. Ownership of right
All rights, including copyrights at Franco de Vita Online Shop remain with Franco de Vita Online Shop and its subsidiaries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

 

  1. Terms of use
    The personal information you forward to Franco de Vita Online Shop will only be used in order to fulfill the undertakings Franco de Vita Online Shop have and to assure you the best service. Franco de Vita Online Shop will not let a third party see or use your personal details without your prior consent. If you need more information please send an email to fdvshop@alegriacorp.com.